Tuesday, March 29, 2011

Revenue Sources for a Restaurant


There are typically 5 sources of revenues for a restaurant/food business:

1) Walk-in Customers - Unless you are a take-away/delivery only unit, this will probably be the biggest component of your revenue. You need to figure out a way to get repeat customers and referral customers - the effort for getting new customers all the time is too much.

2) Take-away customers - For reasonably priced/budget restaurants, this could be a reasonable revenue source. This will also depend on the product offering and how convenient you make it for your customers to pick up the food (easy parking for their vehicles - atleast for 2 wheelers, is a big criterion for good take-away joints)

3) Door Delivery Orders - Customers in India expect most restaurants (even some of the fine dining ones) to offer door delivery services. Unfortunately, this one appears easier to do, than it actually is. The dynamics and operational issues related to door deliveries fascinate me and I will write a separate post on this.

4) One Time Party/Bulk Catering Orders - This is a very profitable source of revenue for most restaurants. From what I know, most profitable restaurants get a few party orders every month and this really boosts their profitability and helps them tide over lean days. Here quality of service and felxibility are key. If you can figure this one out and do a good job, it could generate significant repeat/referral orders.

5) Regular Meal Catering Orders - This is one of those very attractive looking revenue sources that a lot of new restaurants try to get into, but in reality turns out to be worthless in most cases. Typically the pricing is so low for these orders that if you include the food cost, the effort for large orders and the transportation, the numbers don't add up. I believe this needs to be managed as a separate business not linked to a restaurant for it to make business sense. I will write a separate post explaining this in detail.

4 comments:

  1. Are you encouraging or discouraging entrepreneurs venturing into restaurant business? If you feel that you made a mistake by starting a restaurant, it is your foolishness. From my 30+ years experience, I feel that this job gives maximum satisfaction especially people come out with great remarks after having a good meal. Also, one will not end up in loss if good administration and dedication is put into his/ her work. RAMESAN CHIDANGIL

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  2. Hi Ramesan,

    I am sorry that you feel negatively about my blog and the posts. I love the restaurant business and the entire purpose of the blog is to help entrepreneurs improve their chances of success with their restaurant business venture.

    If you can be more specific about which posts seem negative or discouraging, I would be happy to re-look at the content and make changes.

    I do agree that some posts may be a little discouraging for entrepreneurs - e.g. "Will a Second Floor really not work out". From your 30 years of experience, tell me if I am wrong in saying that making a 2nd floor restaurant work for a new brand will be a huge challenge.

    I would be happy to talk - kindly email me.

    Jayanth

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  3. I am sorry to interfere but i think jayanth is right in his way. he is just sharing his experience and we'are mature enough to take it or just deceive it.
    I do understand Mr. ramesan, you have built a great goodwill of ur restaurant and u r satisfied with ur hard effort but in current scenario even with ur hard work cant bring success. u need to do perfect smart work eliminating all odds.
    I have seen many brilliant restaurants go fail opening branches at improper place without doing market survey etc.
    customers are over filled with choices so u never know then they will betray the loyalty towards u (it's a fact)

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